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Proactive, Managed IT Services Save Small and Medium Businesses Thousands of Dollars Yearly

Every dollar a small business spends needs to have an immediate and quantifiable return. This is especially true for critical services such as I.T. support. If you are one of the millions of small businesses that depend upon your technology to keep your business running, proactive Managed IT Services will save you money, improve your efficiencies and reduce your downtime.

The Solution

With the advent of new monitoring tools and the ability to remotely deliver help desk services to small businesses all over the world, Managed IT Services Providers have developed proactive maintenance plans for their clients that maximize their uptime and reduce I.T. costs over time. By implementing newly available automated processes, systems can be patched and updated overnight without the need for onsite visits, or disrupting an organization’s work day.

In addition, remote help desk tools and technology allow Managed IT Services Providers the ability to react immediately and assist users when they experience day-to-day problems, without forcing them to wait for an on-site service call.

Forward-thinking Managed IT Services Providers are also implementing proactive remote Network Monitoring tools and services, which evaluate the performance of systems 24 hours a day, 7 days a week, and alert these Service Providers of potential issues before they become work-stopping problems for their clients.

The Details

Implementing and receiving the benefit of these solutions is painless for the Small Business Owner, as Managed IT Services Providers can begin delivering these cost-saving and efficiency-improving services soon after deploying specialized software agents on all managed equipment. These agents report device health, service pack and operating system, anti-virus and anti-spyware update information back to the Managed IT Services Provider’s monitoring systems, allowing real-time analysis and proactive management to occur.

Specialized software applications installed at the Managed IT Services Provider’s location also track all problems reported by their monitoring systems and end-users, and are used to document all steps initiated for resolution. These applications provide a ready knowledge-base of information which grows over time, allowing swift resolution for issues that have been previously documented.

The Benefits

Benefits from Managed IT Services enjoyed by Small Business Owners are many, and include increased operational efficiency, the ability to reduce and control their operating costs and gain access to Enterprise-level support. In addition, these Small Business Owners are now able to focus on running their businesses, and not their networks, and receive the peace of mind that comes with the knowledge their networks are being monitored 24 hours a day, 7 days a week.

Click here to learn how can help you benefit from Managed IT Services for your business in .

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How to Save on IT Costs During a Recession

Here are some tips to Save on IT Costs during a recession:

Individuals become more frugal as the economy dips. Businesses who learn how to reduce their operating expenses are far more likely to survive economic downturns and recessions than those who continue to operate “business as usual”. For many business owners, information technology costs are expensive; here are some tips to save on IT costs during a recession:

Switch to VOIP Phone Lines: Are you still paying high phone bills to make sales calls, handle customer service, or hold teleconferences? This is an expense that almost all businesses can save simply by switching to VOIP lines instead of your landline or cellphone service. There are numerous options that we offer that can help you eliminate expensive long distance charges. Most businesses report a savings of around 60% when switching to telephone lines that operate through their internet connection.

Consider Switching to a Less Expensive ISP: Depending on your business needs, you may not require all of the features your current Internet Service Provider is offering. Why pay for something you don’t need? Check other ISP’s to see if you could be saving money.

Consider Dropping Your Merchant Account: Most businesses require a merchant account in order to accept credit cards as payments from their customers. With the increasing merchant account expenses, though, this is often a costly expense. You could still accept credit cards if you switch to an online payment processor, like Paypal, and avoid paying statement fees and monthly fees that are typical of regular merchant accounts. Online payment processors charge a higher fee per transaction than a standard merchant account, but depending on the volume of credit card transactions you may pay less overall than you do with your current merchant account. Run some numbers to see if the savings are significant enough to warrant a switch.

Use a Laptop: If reasonable, use a laptop instead of a full PC. A laptop consumes 90% less energy than the desktop version, and for many businesses, a laptop can do the job as well as a desktop.

Share Stuff: Do you have a computer and printer at every workstation in your office? Sell the individual printers and get a single printer that operates on the network. All computers in the office can print from the same printer and eliminate maintenance requirements on each individual printer, as well as reduce the energy required to power the printers. Think of other computer components that could be networked instead of used individually to further cut costs and set up a more efficient office.

Use Freelancers: When you discover you have a need for someone to complete a project that falls outside the scope of your current employees – instead of hiring another full time or part time employee, consider using a freelancer. Freelancers don’t require office space, do not receive the employee benefits you provide to your current staff, and can be hired on a per-project basis instead of placed on salary.

Downsize Your IT Department or Re-evaluate Your Current Outsourced IT Service: Consider using a flat rate IT support service rather than maintaining a full IT department on payroll, or maintaining a reactive outsourced IT service whose monthly costs are unpredictable. Flat rate IT service providers allow you to budget for and reduce your monthly and overall costs, increase your profits and act as your virtual IT department so you can focus on running your business and not the technology that supports it.

Click here to learn how Virtual IT Managers, Inc. can help you save on IT costs with our IT Assesment and Planning Services for your business in Miami, FL and surrounding cities.

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Do You Make These Mistakes With One Of Your Company’s Most Valuable Assets?

An Important Message To Business Owners In The Miami-Dade Area
Who Are Concerned About Keeping Their Company’s Critical and Confidential Data Secure From Loss, Corruption, or Theft

If you are a small business owner with 5 or more PCs that is concerned about keeping your computer network and data safe from an ever-growing number of threats such as viruses, hackers, spam, spyware, system crashes, hardware failure, data loss, and even employee sabotage – then it’s extremely important that you get and read our new special report:

“What Every Small Business Owner Must Know About Protecting And Preserving Their Company’s Critical Data And Computer Systems”

This report will outline in plain, non-technical English common mistakes that many small business owners make with their computer network that cost them thousands in lost sales, productivity, and computer repair bills, as well as an easy, proven way to reduce or completely eliminate the financial expense and frustration of these problems.

This report will also discuss a new service that is helping thousands of small business owners get more speed, better performance, and life out of their existing technology investments while dramatically lowering the number of frustrations most businesses experience with their computer network.

For a limited time, copies of this exclusive report will be made available for free on our web site:

www.virtualitmanagers.com/protect

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Free Windows Operating System Support Tools

Whether you are an automotive mechanic or a top IT professional, you need to have the right tools for the job. Unlike an automotive mechanic however, you don’t have to spend tens of thousands of your hard earned dollars on the tools you need. These basic Windows Operating System Support Tools tools you can use for IT and PC support duties are free to download from CNET.com.

Free Windows Operating System Support Tools

HwiNFO32

One of the first things you need to determine in any type of support operation is what the machine you will be working on is made of. HwiNFO32 is a hardware recognition utility that will provide you with all the specs and information you need, and then some; from what type of CPU it has to hardware performance parameters.

Ccleaner

A very common support tasks is cleaning the system of unused files and invalid registry entries, providing for more available disk space and faster overall performance. Cclneaner will do an excellent job at that as well as totally cleaning out the browser history and even uninstalling applications.

Recuva

Often times you will be in a situation where you need to recover lost or deleted files. Recuva was developed for just that purpose. It has a simple to use wizard type interface and can restore all types of files from simple text documents to videos, and everything else in between. You can restore files from removable disks and thumb drives as well as restore files that were deleted by viruses and crashes.

Defraggler

When a computer system is running slow a disk defragmentation tool should help speed things up quite a bit. When a computer file is created it is broken up into pieces and spread out throughout the systems hard drive. When the file needs to be retrieved it needs to be pieced back together. Defraggler will basically line up all the pieces together making the system perform better. It has an easy to use interface that allows you to pick and chose either various files and folders to defragment or the entire drive. You are also allowed to determine where on the drive you would like to store particular files, as well as scheduling the procedures to take place in the background as it can take quite some time to perform.

7-Zip

Many support tasks will require the use of compressed or “zip” files. Compressing the files allows them to be transferred more rapidly and take up less space. 7-Zip will provide no nonsense no frills compression and decompression capability that should suit the needs of almost everyone.

FileZilla

The necessity to transfer files to or from an FTP site or server will undoubtedly arise at some point. File transfer protocol has become the staple method of delivering patches, drivers and hot fixes. Filezilla enables you to perform these tasks with ease.

Almost everyone will find themselves tasked with some sort of computer problem. For the IT support professionals or just the average do it yourselfers there are some tools you just can’t do without, and some cases they just happen to be free. Make use of these free Windows Operating System Support Tools to ease your day-to-day computer issues and keep your systems running efficiently.

Have a PC or network problem you can’t fix? Click here to learn how Virtual IT Managers, Inc. can quickly respond to, and help solve your computer problems with our Reactive Response and PC Repair Services for your business in Miami, FL and surrounding cities.

 

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Benefits of Social Media Marketing for Lead Generation

Social media marketing provides a way for businesses to increase their “word of mouth” advertising.

Word of mouth has always been a powerful method of promoting products and services. Think about it – when you need a new mechanic for your car, do you trust the advertisements in the newspaper or your friend who tells you how great their mechanic is?

Social networking makes it possible to establish relationships and build trust online, which allows businesses to indirectly market their products and services to people who are more receptive to the marketing messages you are sending out. Generally, people are more trusting of social media sites than they are of more traditional websites selling products or services directly, because the users of social media websites feel that there are fewer people who would have something to gain by reviewing and recommending another’s product or service.

Social media marketing offers a number of benefits you would be hard pressed to find in other forms of marketing, including:

  • Ability to create brand awareness. As more people see your business name and the link to your site, your logo, and other details found in social media profiles, you establish more brand awareness among your potential client base.
  • Trust is established through natural connections and relationships that develop in online communities.
  • Your main website will gain traffic from niche conversations had through social networking websites, discussions, groups, and through blog comments.
  • Search engine optimization is increased through the increasing number of high quality links to your site and/or blog as other community members link to you and as you link to yourself from various social media sites.
  • Increased visibility in search engines will boost the number of visitors who find your website when searching keywords related to your industry.
  • Having a following on various social sites will decrease your dependence on search engines in general, since you’ll have a number of other websites helping to drive traffic to your site or blog.
  • Your participation in social media discussions and groups helps you see what is going on within your niche and find out what people want to see in the products and services you offer simply by listening to what people say to one another.
  • When you are actively involved in social media, you have the opportunity to manage your reputation. You can respond to complaints in a timely manner, encourage people to talk about their good experiences with your company, and keep an eye on what is being said about you in general by your client base.
  • You can discover more about the needs, desires and trends that encourage your market niche to spend money, and use that information to fuel your marketing efforts.

Advantages of Social Media Marketing Linking Strategies

It’s possible to obtain links to your website from a few different sources online – including companies who sell links to your site. One of the primary advantages of using social media marketing is that you obtain numerous links to your website and blog from multiple sources. When you publish a new blog post or an article on your website, you can automatically update each of your social media profiles across multiple websites to reflect the new post – and include a link back to your site.

If your followers, fans, or connections appreciate the information in your blog posts or article, you’ll see them announcing these to their followers, fans or connections, quickly growing the number of incoming links through social media. You end up with links to your site strategically placed everywhere your potential client base is already visiting online, which means the people who are clicking those links are already your targeted prospects, and have already established somewhat of a relationship with you through their connection on these social media sites.

Click here to learn how Virtual IT Managers, Inc. can help you develop and integrate a social media marketing strategy with our Web, Application and Database Development Services for your business in Miami, FL and surrounding cities.

 

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Moving Your Office Next Year? DON’T… Until You Read This First

Moving is always a big pain for those involved, but it doesn’t have to be a horrific, expensive experience. The number one complaint from someone who’s experienced a “bad” move is, “I didn’t know I needed to…” followed closely by “I completely forgot that…” In other words, it’s what you don’t do that makes the move a disaster.

To make your move easy and effortless, here are the 4 most common mistakes to avoid:

Mistake #1 — Not Using A Checklist
This may seem like a no-brainer to those who manage projects, but project management may not be a forte of someone placed in charge of your move (like an office admin). Even those who use a list typically fail to make the list detailed enough.

Mistake #2 — Trying To Save Money By Moving Your Own Computer Network
Don’t ask your staff to disconnect, move and reconnect computers, phones and other devices just to save a few bucks. You’ll frustrate them and end up with phones ringing at the wrong extension, lost cables, and workstations that get dropped rendering them useless. You don’t want to let the movers do this job either; they may be great at moving furniture, but a network is a lot more sophisticated and sensitive. Be smart and hire an IT pro to pack and move your network.

Mistake #3 — Not Hiring The RIGHT IT Firm To Move Your Network
Make sure you know what to look for when outsourcing the move. A few things to look for would include references from other clients, proof of insurance, a service level guarantee limiting the amount of time you are down, and a professional, organized approach to quoting the move. A real pro will insist on visiting your current location as well as your new location to conduct a detailed site survey. NEVER hire anyone who wants to quote moving your network over the phone. Additionally, look for an IT company that will apply the charges for conducting your site survey against the total cost of the move if you choose them.

Mistake #4 — Not Giving Your Phone, Internet And Cable Vendors Enough Advance Warning
80% of unexpected communications, blackouts and cost overruns on network moves are caused by failure to properly plan voice, data and electrical installation in advance. Just because the prior tenant had computers and telephones is no guarantee that the cabling is suitable for your phones and your computer network. Advance planning will help you avoid emergency rush fees or band aid fixes to make things work.

Internet and telephone connections require as much as six weeks advance notice to be installed, tested and ready the day you move in.

And if you are building a new office, don’t leave it up to the builder to decide how many power outlets, network and phone connections you will need. Remember, changes and additions after the walls are up are at your expense. With printers, scanners, faxes, and other technologies connecting directly to the network these days, the rule of thumb of one electrical outlet, one phone and one network connection per employee is woefully outdated.

Simply Consider Hiring Us For Your Next Office Move And Get A $500 Office Move Toolkit… FREE!

If you are planning on moving, contact us for our FREE Office Move Toolkit. You’ll receive:

• “The Office Relocation Planner,” which is a step-by-step guide for relocating your office and updating your office systems.
• FREE Office Move Checklist to make sure you don’t overlook important action items.
• FREE Site Survey and Network Move Plan. At no charge we’ll map out your move to minimize costs and downtime.

Call us now! 305-600-5459
Or go online to: www.virtualitmanagers.com/movekit

Note: The Office Relocation Planner is available for purchase via Amazon.com at http://www.amazon.com/Office-Relocation-Planner-Planning-Executing/dp/1928742254/ref=sr_1_3?s=books&ie=UTF8&qid=1442250579&sr=1-3&keywords=Office+Move

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Do Managed Printing Services Save Money for Small Businesses?

In a struggling economy, business owners look for new ways to reduce their expenses to save money and resources in order to remain competitive. Could managed printing services offer financial and time savings for a small business?

Small business owners are in a good position to save money and benefit most through managed printing services, since they have a lower profit margin compared to their overhead expenses than larger businesses do. When a printer isn’t working effectively in a small business environment, one of the owners, managers or employees must spend time on the phone with an IT specialist trying to troubleshoot the cause of the printer or copier malfunction; as well as find a solution to get it up and running again. When this person is tied up for a long period of time, the business loses the money that would have been made during that time period.

What is Managed Printing Services?

Managed Print Service providers (MPS) monitor your printers and copiers actively from a remote location. They can predict where problems may occur and often prevent it from happening. They work with small businesses to implement plans to identify excessive spending in printers, copiers, and supplies, and to increase productivity by setting up a plan for which type of documents go to which printers in your organization.

Managed printing service providers will also make sure you always have the right amount of ink and paper supplies on hand, which means you will no longer have a closet full of supplies that are never used or run out of the paper you need in the middle of a printing project.

Advantages of Managed Printing Services

In addition to the financial savings gained by small business owners utilizing managed printing services, there are additional advantages of convenience and control. As a small business owner, your time is spent operating and managing the daily activities of your business – there is a good chance that you are unaware how much time and money is wasted on printer or copier related activities. Activities like troubleshooting printers that aren’t working properly; using double the amount of paper necessary because you haven’t learned to use the “print on both sides” option of the printers; and the time spent ordering and processing purchase orders and invoices for toner and paper supplies.

If you upgrade to more efficient and productive printers and copiers, you can also factor in energy efficiency costs of the newer equipment compared to your current, older equipment, and see the cost savings skyrocket.

When you have an MPS provider handling your printing and copying needs, you won’t lose one of your key employees (or yourself!) hours on the phone trying to troubleshoot problems – this is most likely your biggest area of savings in both financial resources and time.

The convenience associated with having an expert handling your business printer and copier needs also means no one on your staff needs to worry about ordering supplies. If there are equipment problems or malfunctions, an expert will fix them for you because it is the responsibility of a managed print services provider.

Cost will be inevitably cut with all of those changes listed above when you let the experts handle these things for you. The end result will be an efficient office when you cut expenses on paper, ink or toner, lower your electricity use and improve employee productivity.

You can reduce your overhead expenses with a managed printing services provider, as well as take back some of your time resources and increase productivity.

Click here to learn how Virtual IT Managers, Inc. can help you save on printing costs with our Managed Printing Services for your business in Miami, FL and surrounding cities.

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Spooked About Your Network’s Security?

Spooked About Your Network’s Security?

You should be, unless somebody’s keeping a vigilant eye on it for you…

 

Not too long ago, in a place not so far away…when ancient hordes attacked your city, a single breach in the wall could mean certain death – or at least the end of life as you know it.

Yet times change…or do they?

Attacks by today’s cybercriminals on your network, while perhaps not physically life-threatening, can inflict severe damage to the life and health of your business.

FACT: The odds of a successful cyber-attack against your business today are one in five. And, at a typical cost of $300,000 or more, a full 60% of smaller businesses that suffer a breach shut their doors for good within six months, according to the National Cyber Security Alliance.

So, who’s “guarding the gate” at your company’s network?

The problem with keeping your network safe today is that these attacks don’t just happen randomly – they are constant and unrelenting. Ever more sophisticated “robot” software is making it easier than ever for attackers to stalk the Internet, probing for vulnerabilities 24/7.

Here are just a few of the ways these vigilantes can penetrate your network’s defenses:

An SQL Injection can destroy your database, steal e-mail addresses, usernames and passwords, gain access to sensitive client management and billing data, deface your web site and defraud your business. It’s also now the most frequent mode of attack.

Open Ports – An open port is basically a channel for Internet data to connect with devices on your network. A firewall normally filters data, but hacker “web-bots” constantly probe for vulnerabilities. When they find an open port, and if they have installed malicious code inside your system, they are then able to control your devices.

In a DDoS attack, a network of computers attacks a single server with a surge of traffic, forcing it to crash. They most often target political organizations and banks; however, small businesses are also at risk. To avoid getting shut down, you need a defense plan in place and around-the-clock monitoring.

Malware and Viruses – Unfortunately, anti-malware and antivirus software programs in reality often fall short of claims, leaving many SMB networks highly vulnerable. The problem is twofold: First, they only detect a breach after the malware or virus has infected your system. Second, detection solutions often lag behind the latest threats by days or even weeks, leaving a big window for them to inflict heavy damage.

Targeted E-mails – Cybercriminals seem to get better each day at creating enticing e-mails that innocent readers will click on without a moment’s thought. If that reader happens to be on your network, you now have yet another hidden attacker to deal with.

“Drive-By Downloads” are a client-side intrusion where a person in your network innocently picks up a nasty bug…

Credit Card Theft – How would you feel if one of your customers’ credit cards got hacked due to a flaw in your security? Now imagine how you would feel if that incident turned into a lawsuit… Yet that is exactly what can happen if your DLP (Data Loss Prevention) system isn’t up to snuff. As you’ve no doubt seen in the news, credit card data theft is now epidemic. To keep customer data safe and maintain PCI compliance, it’s absolutely crucial to make sure your DLP is on duty 100% of the time.

As cybercriminals (and foreign government agents) hone their evil craft, we must now be on guard, as our businesses grow ever more web-dependent. Yet how do you find the time to keep up with it all, much less make sure your network is safe?

Lucky for you, there’s a silver dagger…

From now until the clock tolls midnight on Halloween, October 31, call us and receive a FREE “Network Analysis and Security Assessment” for your network – priced at $450 during “normal” seasons – as thanks for reading our posting. Claim yours now at 305-615-2206 or http://virtualitmanagers.com/free-network-analysis-and-security-assessment/.

As the Guardian Small Business Network states in a January 2015 article, “Hiring experts to ensure your IT systems and web site are secure makes sense, as does picking the right payment provider and educating staff.”

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Can Small Businesses Afford Managed IT Services Providers?

When determining the affordability and ROI of engaging with Managed IT Services Providers, small business owners often find themselves in a position of trying to balance a limited budget while making sure they have the proper tools to grow their business. It is a challenge many business owners face, in that they recognize the need for additional products or services that will allow their business to continue to thrive. However. funds may be in short supply to achieve these goals. This is especially true today, when small business owners find financial institutions less willing to extend credit in the current economy.

Faced with this challenge, many small business owners are forced to make difficult decisions as to where they can afford to spend money to improve their business. One of the areas in which business owners are on the fence is whether or not hiring a managed services provider is something they can afford. In some cases the cost is not worth the benefits, however there are many situations where cutting costs will end up costing you more money in the long run. Here are a few reasons why managed service providers may be more affordable than the alternative.

Technology – In order to be competitive in this day, small businesses must remain up-to-speed with current technology. The amount of money invested in this area can be quite large, making it necessary to ensure you have someone in your corner who can help manage and support the technology used in your business. While the average person is becoming increasingly well versed in the use of basic technology, there remains a need for experts in the industry to ensure your business can stay up and running on a daily basis as well as in the event of a natural or man made emergency.

Internal IT – Larger corporations have the budget necessary to support an internal IT department that provides expertise and support of the technology used by the company. Small businesses do not have the same resources and often find themselves either without backup or paying a high price when they have to bring in an outside expert.

Services provided by MSP’s- When a small business enlists the help of a managed service provider, they will agree to a contract which covers specific services at a specific price. This allows the the small business owner to see upfront what they are paying for and how it will work in the budget. Some of the services provided by msp’s include; computer and server support, data backup and disaster recovery, network security, custom software solutions, remote network monitoring and technology evaluation and planning. Depending on the business these services can be customized to meet the specific needs of the client, making it possible to reduce costs in certain areas.

There are many reasons why a small business owner might feel managed services providers are not something they can afford. Unfortunately the services provided are often not realized until there is an emergency, where small business owners quickly discover the amount of money spent to “fix” a problem or recover from a disaster is much more expensive than planning for it in the first place. In this case it is not a matter of if you can afford manages services, rather if you an afford NOT to have them.

Click here to learn how Virtual IT Managers, Inc. can help you save on IT costs with our Managed IT Services for your business in Miami, FL and surrounding cities.

 

 

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How To Ensure The Heat Doesn’t Fry Your Server (And Your Profits!)

Could The Dog Days Of Summer Be A Threat To Your Business?

With the “dog days” of summer upon us, most business owners are looking for ways to keep their company’s sales and profits HOT, while keeping their IT expenses COOL. But if proper attention is not given to your server and network equipment during the summer, all that heat outside can actually bring your company’s growth to a grinding halt and increase your IT expenses significantly.

Excess heat can be a big problem for small to mid-sized business servers, since a server that becomes overheated usually costs more in energy, fails more often and is more likely to crash. For most companies, a server crash can mean hours or days of downtime, unproductive employees, HUGE amounts of stress and thousands of dollars in lost opportunity.

7 Steps Every Business Owner Must Take To Prevent a Heat-Induced Server Crash

Here are a few simple things you can do to prevent your server and network equipment from overheating and crashing this summer:

  1. Tidy up the server room; a neater room will increase airflow.
  2. Keep the doors to the server room closed and seal off the space.
  3. Make sure cold air reaches all the equipment.
  4. Have a redundant A/C unit that is specifically designed for computers.
  5. Buy a rack enclosure where the cooling is built into the bottom of the rack.
  6. Keep the temperature at no more than 77 degrees Fahrenheit.
  7. Consider virtualization or cloud computing so that you are generating a lower amount of heat in the first place.

Don’t let the summer heat get you down. Protect your server and computer equipment from frying with our FREE “Beat The Heat” Network Audit. To schedule your “Beat The Heat” Audit today, give us a call at 305-600-5459 or by going online at www.virtualitmanagers.com/heat. Offer Expires 8/31/15.

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