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Archive for May, 2015

Free Report Reveals 7 Critical Security Measures Every Business Must Put In Place NOW With Mobile Computing

There’s no doubt about it – the Internet and mobile and cloud computing have made our lives easier and our businesses more productive, cost-effective and competitive. But make no mistake about it: the Internet is also a breeding ground for thieves and predators, not to mention an enormous distraction and liability if not used properly. It is causing people to be casual, careless and flat-out stupid about their privacy in an increasingly litigious society where heavy fines and severe reputation damage can occur with one slip-up – which is why you cannot be casual or careless about introducing it to your organization. You can’t turn on the TV or read a newspaper without learning about the latest online data breach. And mobile devices are easily misplaced and stolen.

Because of all this, if you are going to allow employees to use mobile devices – particularly personal mobile devices – to access, store and use company data, then it’s critical that you download this free educational report that outlines in clear English “7 Critical Security Measures Every Business Must Put In Place NOW With Mobile Computing.” If you have given or plan to give your employees the ability to access company data and systems with mobile devices – DON’T … until you’ve read this free executive report.

Download this Executive Report today at:  http://virtualitmanagers.com/go/mobile/

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FBI Alert About Scam Of The Week: Nepal Earthquake

Just in from Cyberheist News:

More than 7,000 people dead and counting. And you can also count on cyber-criminals exploiting the disaster. What else is new. Disgusting.

Scammers are now using the Nepal disaster to trick people in clicking on links, both on Facebook, Twitter and phishing emails trying to solicit charitable giving for the earthquake victims. Here are some examples:

 

  • Facebook pages dedicated to victim relief contain links to scam websites.
  • Tweets are going out with links to charitable websites soliciting donations, but in reality included spam links or links that lead to a malware infection.
  • Phishing emails dropping in a user’s inbox asking for donations to the Nepal Earthquake Fund.Previous disasters have been exploited like this, but the bad guys are going at it again will all guns blazing. Be wary of anything that is about the Nepal Earthquake in the following weeks.

    Please warn your employees, friends and family against this scam of the week. If you want to make a donation, go to the website of the charity of your choice and make a donation. Type the address in your browser, do not click on any links in emails or text you might get. THINK BEFORE YOU CLICK.

    For KnowBe4 customers, we have a new template in Current Events called “Thank you for your donation to the Nepal Earthquake Fund”. Send this to your employees to inoculate them against scams like this as soon as possible.

    Here is the FBI alert about this scam. It might be a good idea to send this link to all employees, an FBI alert usually has a bit more impact.
    http://www.fbi.gov/sandiego/press-releases/2015/fbi-warns-public-of-disaster-scams

    Warm regards, and stay safe out there.

 

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Network Connectivity Troubleshooting – Part One

To most computer support persons, having problems connecting to the Internet via a router and a high-speed connection is not a major issue. However, for those who do not understand some basic technology concepts, solving connectivity problems will be a struggle. The following will give you some tips of where to look for network connectivity problems and how to perform some basic network connectivity troubleshooting tasks.

Most of the initial steps of this process are common-sense and incredibly basic, but you would be surprised at the number of calls to help desks that are solved simply by having someone turn on a power switch or plug in a cable to a device!

1.Check the power. Make sure that the power is turned on to your router and that you can see some visible signs of that power on the front of the unit. Usually green or yellow lights flash or stay on constantly when the unit has power. If you do not have any of those, check the electrical outlet for power. Plug in a radio, clock, lamp or other device to see if the outlet is ‘live.’ If so, continue on to the next step. If not, check your electrical box to make sure that your circuit breakers have not tripped because of an overload or other electrical issue.

2.Check the router. If you still get no lights on the front of your router, then unplug it from the electrical outlet and wait for a while (15 minutes to half an hour) and plug it back into that same outlet. Most of these have what we call ‘wall-wart’ type power supplies that have the square-ish black block on the end which plugs into the wall outlet (or power surge suppressor). Sometimes these can go bad. If you cannot get any of the lights to come on at all on your router, even if you test it in a known “good” wall receptacle, it might mean that the power supply or router itself is defective.

3.Check the cables. Now, if you have confirmed that the electrical outlet is working properly and you are getting lights on the front of your router, then you need to check the network cable between your PC and your router. If you have a wireless router and are having trouble connecting by that method, then you need to troubleshoot first by trying to connect with a hard-wired connection, as it is easier to troubleshoot a hard-wired connection than a wireless one (once you have successfully established connectivity through a wired connection, you can resume troubleshooting wireless connectivity). Normally, your router should include at least one network cable for connecting devices directly to it. Use this cable to connect your PC to your router.. On the front of the router are a series of lights (these differ in color by manufacturer) which indicate the presence of a network connection over the network cable (or Ethernet cable) between your PC and router. Locate the network cable which runs from your router to your PC and unplug it from the back of the router. Does one of the lights go out? If so, that is a good sign. If not, then go to the PC end of the network cable and locate where it connects to your PC. Right around this connection there are usually a set of led lights indicating a network connection. By removing your network cable from the PC, you should see the lights go out. And, with your PC powered on, removing this cable will also usually cause a message to come up on your Windows-based PC indicating that your network connection has been lost. If this happens, then it appears that at least your router and PC are ‘talking’ to each other. This is usually noted by the ‘flashing’ activity of these lights.

4.Reboot both your router and your PC. Sometimes a simple reboot will clear up any anomalies between network connections, and this will always be a step any help desk, ISP or router manufacturer’s support personnel will ask you to try.

In part two of this series we will talk about checking functionality of your router and then determining whether your problem might lie solely with your PC.

Click here to learn how Virtual IT Managers, Inc. can help with your network connectivity troubleshooting problems with our Reactive Response and PC Repair Services for your business in Miami, FL and surrounding cities.

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